Usually we shipping order by EMS, USPS, UPS, TNT, DHL, Fedex, we will E_mail you tracking number ASAP when order shipped out, Usually you can receive order in 5 to 7 workdays.
Please make sure your shipping address is correct. So you can receive the package derectly.Thanks for your cooperation.
For the customs clearean, we have many methods and experiences, so your package is always safe and 99% of the orders are safe for delivery.
Here we would like to talk about the exceptions:
1. If the package have problem in our country Customs, we will be responsible and will resend all orders for free, you will not need to pay any other charges.
2. But if your package is held by your country Customs, you will need to contact the Customs of your country, and work with them on how to make your orders release from your country Customs.
3. All packages must be signed for. If no one is home to receive your package, then shipping company maybe held in your local post until you are able to sign for the package, another possible is shipping company maybe send back pack to us, if this thing happen then we no responsibility resend the pack, but your need pay shipping fee if you would like pack resend to you, if you not want to resend, we will refund when we receive back pack.
4. we stand behind every product we sell. If for any reason you are not happy with your order once you get it. You can send it back to us,we will refund the value of item to your next orders. All items please send in new unworn condition.